Questions about visits and fees

About an hour: a talk about what you would like to change, photographs, an exam, X-rays if your dentist decides you need them, and your options in writing. You decide on your own timeline.

It depends on the plan. How fees work lists the types of plan we bill and how we check your benefits before you come in. Call us with your plan and we will tell you before you book.

You pay the fee for your visit, and your dentist gives you a written estimate before treatment starts. How fees work explains the estimate, receipts and how financing is offered.

Coverage varies by plan. Tell us which plan you have when you call, and we will say whether we can bill it before you book.

Your dentist numbs the area before work that needs it, and you can raise a hand to stop at any time. Tell us beforehand about anything that has been hard for you in the past.

Your dentist decides from your mouth and your health history. Many adults come twice a year, and some need more or fewer visits.

It depends on the treatment. Your dentist gives you the number of visits for your own plan, and the range for each option, in writing.

Lustre sees adults and teens. For younger children we can suggest a pediatric dentist.

Swelling that spreads to your face, eye or neck, trouble breathing or swallowing, a serious blow to the head, or bleeding that won't stop is an emergency: go to an emergency room or call 911. For a broken tooth or a toothache, call our office.

No. We use numbing and give you breaks. If you would like another option for a visit, ask us and we will help you find a dentist who offers it.

Yes. Your dentist lists the treatment, the visits it takes and the expected cost, in writing, before anything is scheduled.

Please give us at least 24 hours' notice by phone so we can offer your time to another patient.